Final Finish Privacy Policy

Last Updated: 28/11/2025

Final Finish is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our business.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Home or service location address (if applicable)

  • Vehicle details (make, model, condition)

Booking & Transaction Information

  • Service type requested

  • Appointment details

  • Payment information (processed securely via third-party payment providers—we do not store credit card numbers)

Digital Information

  • Messages sent via our website, social media, or advertising forms

  • Basic analytics on how users interact with our website or ads

  • Cookies (if using a website)

2. How We Use Your Information

We use your information to:

  • Book and manage your appointments

  • Provide detailing and coating services

  • Respond to inquiries and customer support requests

  • Send appointment reminders and updates

  • Offer promotions, specials, or service-related updates (you may opt out anytime)

  • Improve our services, marketing, and customer experience

We do not sell your personal information or share it with third parties for marketing purposes.

3. Sharing Your Information

We may share your information only with:

  • Service providers who support business operations (e.g., booking platforms, payment processors)

  • Legal authorities if required by law

These third parties must protect your information and comply with privacy standards.

4. Data Storage & Security

We take reasonable steps to secure your personal information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Information is stored on secure systems or trusted third-party platforms with appropriate data protection measures.

5. Your Rights

You have the right to:

  • Request a copy of your personal information

  • Correct or update your details

  • Request deletion of your data (unless required for legal or booking records)

  • Opt out of marketing messages at any time

To exercise any of these rights, please contact us using the details below.

6. Cookies & Online Tracking (If Applicable)

If using a website or booking system, cookies may be used to:

  • Improve website performance

  • Remember preferences

  • Track analytics for advertising (e.g., Facebook Pixel)

You can disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Final Finish
 66 Albert Street, Preston, VIC 3072
Email: info@finalfinish.com.au
 Phone: (03) 9387 490
 Instagram: @final_finish